At SkyCore Host, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services. By accessing or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and payment information when you register an account or make a purchase.
- Technical Information: IP addresses, browser type, operating system, and other technical data collected through cookies and tracking technologies.
- Usage Data: Information on how you interact with our website, including pages visited and time spent on the site.
- Support Communications: Any information provided when contacting our support team.
2. How We Use Your Information
We use the information collected to:
- Provide, maintain, and improve our hosting services.
- Process payments and manage billing.
- Communicate with customers regarding their accounts, updates, and promotions.
- Enhance website security and prevent fraudulent activity.
- Comply with legal obligations and enforce our terms of service.
3. How We Protect Your Information
SkyCore Host implements security measures to safeguard your personal information, including:
- SSL encryption to secure transactions and data transmissions.
- Strict access controls to limit who can access sensitive information.
- Regular security audits to detect and prevent unauthorized access.
Despite our efforts, no data transmission over the internet is 100% secure. We encourage customers to use strong passwords and enable two-factor authentication where available.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Trusted third-party service providers who assist with billing, technical support, and security.
- Legal authorities when required by law or to protect our rights and users.
- Business partners in the case of mergers, acquisitions, or other business transfers.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience and collect analytical data. You can manage or disable cookies through your browser settings, though this may affect website functionality.
6. Your Rights and Choices
As a user, you have the right to:
- Access and update your personal information through your account settings.
- Request the deletion of your data, subject to legal and contractual obligations.
- Opt-out of marketing communications by following the unsubscribe instructions.
To exercise these rights, contact us at info@skycorehost.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their policies before providing personal information.
8. Children's Privacy
SkyCore Host does not knowingly collect personal information from individuals under 18. If we discover such data, we will take appropriate action to remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
SkyCore Host
Email: info@skycorehost.com
Address: Lagos, Nigeria
